Medisana HGN User's Guide download pdf (Page 37)

6.1

Troubleshooting

The battery change symbol appears in the display

• The batteries are too low or empty. Replace both batteries with new 1.5 V AAA LRO3 batteries.

Erratic measurements being displayed

• Cuff incorrectly fitted or not tight enough. Fit cuff correctly and tighten.

• You have changed position or the cuff has moved during the measurement. Keep still and do not

move your arm or the cuff.

• You have an irregular heartbeat. Even if your heartbeat is only slightly irregular, repeat the

measurement. The unit is not suitable for people with an extremely irregular heartbeat.

• You have spoken during the measurement, you are nervous or you are excited. Do not speak and

breathe deeply two or three times in order to relax.

• You are not in the corrected seated position. Please assume the correct position when taking the

measurement.

• A problem occurred during inflation or during the measurement. Repeat the measurement.

“EE” appears in the display

• The unit has not been inflated enough. Repeat the measurement

• A problem occurred during inflation or during the measurement. Repeat the measurement.

No display or display locked

• No batteries have been inserted, batteries wrongly inserted or batteries are completely empty.

Insert batteries, check battery position or replace with new batteries.

• A malfunction or fault has occurred. Briefly remove the batteries and then replace them.

Please contact the service centre if the error message appears again when the measure-

ment is repeated.

6 Miscellaneous

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Medisana HGN User's Guide Page 37